Account Manager

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  • Company Name Qualitest

Job Description

Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest! We are looking for an Account Manager to join our growing team in United States!Job DescriptionQualitest is looking for an Account Manager to support our rapidly growing Ai Data Services organization in NLP, Speech, and Language services.The Account Manager will oversee all aspects of our solutions strategy and delivery for projects in the NLP, speech, and language areas.We are looking for a seasoned solutions professional with extensive domain knowledge with a keen attention to detail, excellent follow-through, and a can-do attitude along with general technical skills.We are looking for professionals with a background in delivering NLP and language solutions to augment our core team of thought leaders and practitioners to enhance our services delivery capability for AI Data Services.Qualified candidates will have a successful track record as a hands-on solutions and delivery manager with NLP, speech, and language projects. The Account Manager will use their proven background in this domain to support the overall strategy and growth of our business. They will primarily support the solutions architecting and delivery of our NLP, speech and language managed services and managed projects and the overall evolution and growth of our AI Data Services practice.The following will be the focus areas for this role:

  • Services Strategy: Help evolve our NLP, Speech, and Language service offerings to address changing market needs, new industries, and new focus areas to offer our services.
  • Managed Projects Delivery: As the ultimate leader responsible for project execution, oversee project delivery through effective program management, organizing teams, manage reporting and metrics and career development. Plan execution strategies for our NLP solutions leveraging global locations including overseeing logistics and coordination for those initiatives. Enable growth and scaled development of our delivery capabilities globally.
  • Sales support: Support the sales team in business development meetings and opportunity qualification, proposal responses and technical guidance when requested. Help drive account and sector focused business development strategies.
  • Hiring Support: Support hiring and development of personnel to the team. Provide technical guidance, candidate qualifications and help with recruiting team skills development.
  • Training: Support training and dissemination domain knowledge across the enterprise through a combination of in-house developed and vendor developed technical training.
  • Thought Leadership: Help develop thought leadership material by way of white papers, blogs, case studies and presentations for dissemination via company website, email, seminars, webinars. Help with developing effective managed services delivery processes, reporting and metrics and continuous improvement of services.

Qualifications:

  • 5+ years’ experience in the NLP/Speech/Language services space.Extensive experience with creating global solutions in multiple locales in the NLP space for large enterprise clients.Ability to implement new processes, detailed documentation, and cross functional reporting with stakeholders.
  • Excellent at documenting and reporting data utilizing Excel and PowerPoint.A proactive approach to communicating plans/updates/status effectively to the client.
  • The ability to troubleshoot issues effectively and come up with viable solutions when problems present themselves.
  • Strong leadership skills and the ability to inspire team members, especially during uncertainty.
  • Self-motivated and proactive with demonstrated creative and critical thinking skills.
  • Outstanding communication, organizational, and problem-solving skills.
  • Process oriented individual with a high attention to detail.
  • Strong strategic thinking, analytic and business skill.
  • This role will require some travel (~25%).

Benefits
Why QualiTest?

  • Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
  • Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
  • Clear view of your career and progression with the company – Qualitest is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
  • Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
  • Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
  • Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
  • Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
  • Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
  • We recognize our employees work via our Qudos platform – You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
  • Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
  • A Competitive pay, the salary range for the role is $140,000 – $180,000.

Intrigued to find more about us?
Visit our website at www.qualitestgroup.com
If you like what you have read, send us your resume and let’s start talking!

Expected salary: $140000 – 180000 per year

Location: Chicago, IL

Job date: Sat, 20 Jul 2024 05:02:01 GMT

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