We are currently hiring a qualified/experienced Property/HOA Community Manager to work on-site in a community we manage on the NORTHWEST SIDE OF SAN ANTONIO. If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is stable, an innovator in its field, and provides a splendid work life balance, enjoy learning and problem-solving, are disciplined, organized, and an accountable mentor and leader, then this may be the right career move for you.A little about us:We believe a vibrant culture is based on trust. We are looking for positive and motivated people that can help us reimagine a vibrant work environment, focused on support, leadership, career development, fun, autonomy, and strong human connections among colleagues.We do not hire employees… We hire work family.WHAT IS A COMMUNITY MANAGER?Put simply, the community manager position is the face of our organization! It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA community board of directors, homeowners, and vendors. You will be required to have an elevated level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, lead a small team on-site – all while having a positive attitude. We highly value initiative and the ability to work independently while leading your team; If you work best under supervision, this role may not be right for you.Are you comfortable helping frustrated homeowners? In this role, you will need to de-escalate and resolve conflict issues with difficult or upset homeowners more face to face and over the phone. Many times, just re-educating them regarding the rules and governing documents for their community. Collaboration is key to solving problems. We offer training on how to effectively deal with these situations.WHAT SKILLS DO I NEED TO BE A COMMUNITY MANAGER?This sounds like a big job, but don’t worry, we will teach you the ins and outs of running successful HOA’s. There are a few things we wish for you to already have. A few of those things are:

• High-level organizational skills in fast paced environment
• Previous Property or HOA Community Management experience
• Experience managing and mentoring a small team.
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to catch on to other business computer systems, computer savvy.
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with public speaking in small and large meetings
• Ability to attend or run evening meetings (usually twelve per year, one per month and an annual one).
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for large projects and management of those projects.

WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES OF A COMMUNITY MANAGER?Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as a Community Manager:

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in the community
• Manage daily, weekly, and monthly tasks for your community
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after hour emergencies (3 to 4 per year)
• Plus, additional tasks, as necessary.

What does it look like to be an employee at Spectrum Association Management?-99% of employees believe in the company leadership and future success of the organization.-96% of employees are proud to work here and love their coworkers!-93% of employees have felt well supported by management through COVID-19.We offer a comprehensive package that is more than just a paycheck

• Recognized as Best Places to Work 16 years in a row!

• Fastest Growing Company – Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• Privately owned with over 20 years in business and during that time, there has never been a layoff in our company.

• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• Forty paid hours per year for community service activities.
• Internal Learning and Development Management System for training
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Salary: The initial salary is $65,000 annually.

• Office Location: In an office on-site at the community. Located in the Northwest side of San Antonio. Zip code – 78253
• Monday to Friday 8:00 to 5:00 pm with an evening meeting once a month.

For more information about Spectrum AM, visit our website atIf your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.Spectrum AM is an Equal Opportunity Employer.

Expected salary: $65000 per year

Location: San Antonio, TX

Job date: Fri, 12 Apr 2024 06:22:59 GMT

Apply for the job now!